Frequently Asked Questions (FAQs)
Frequently Asked Questions
General
What is Posh Trio Beauty?
Posh Trio Beauty is a hair and beauty brand offering luxury-inspired hair, glueless wigs, bundles, closures, frontals, lip gloss, and press-on nails curated for soft glam, effortless beauty.
Are your wigs and bundles made with human hair?
Yes. Our wigs, bundles, closures, and frontals are made with human hair selected for softness, movement, and a natural-looking finish.
Do your wigs come pre-plucked and pre-bleached?
Yes. Our wigs are designed to be beginner friendly and come pre-plucked and pre-bleached for an easier, more natural-looking install.
Do you offer beauty products?
Yes. Posh Trio Beauty currently offers lip gloss and press-on nails, with additional beauty essentials planned for future collections.
Ordering & Shipping
How long does shipping take?
Most orders process within 1–5 business days excluding weekends and holidays. Once shipped, domestic orders typically arrive within 5–10 business days depending on the carrier.
Can I change my order after placing it?
Orders are processed quickly, so changes may not always be possible. Please contact us as soon as possible with your order number if you need assistance.
Do you offer local pickup?
Local pickup may be available for select items if offered at checkout. All payments must be completed through the official website for safety and order accuracy.
Returns & Order Issues
Do you accept returns or exchanges?
Due to the hygienic nature of hair and beauty products, all wigs, bundles, closures, frontals, lip products, beauty products, and press-on nails are final sale.
What if my item arrives damaged or incorrect?
Please contact us within 48 hours of delivery with your order number and clear photos. Approved issues may be eligible for replacement, exchange, or store credit at our discretion.
Hair Care
How should I care for my wig or bundles?
Use lightweight products, detangle gently from ends to roots, apply heat protectant before heat styling, and store hair properly when not in use.
Can the hair be colored or heat styled?
Yes. Our human hair can be heat styled and colored. Professional coloring services are recommended, especially for bleaching or lifting.
Can bundles be reused?
Yes. With proper care and maintenance, bundles may be reused for multiple installs. Longevity depends on care, styling habits, and installation method.
What size are your wigs?
Our standard wigs are made in an average cap size of approximately 22 inches. Adjustable features may vary by unit, so please review each product description.
Beauty Products
Are lip glosses final sale?
Yes. For hygiene reasons, all lip glosses and beauty products are final sale and cannot be returned or exchanged.
Are press-on nails reusable?
Press-on nails may be reusable with gentle removal and proper care. Wear time and reuse depend on application method, glue type, and handling.
What comes with the press-on nails?
Press-on nail sets may include multiple nail sizes and application tools. Please review the individual product description for exact details.
For additional assistance, please submit an inquiry through our Contact page.