Frequently Asked Questions (FAQs)

General

What is Posh Trio?

Posh Trio is a Houston-based hair brand offering premium virgin human hair wigs and bundle sets. Our focus is longevity — quality hair that stays soft, full, and wearable with proper care.

Are your wigs and bundles made with human hair?

Yes. All Posh Trio wigs and bundles are made with 100% human hair selected for softness, durability, and a natural look.

What does “longevity hair” mean?

It means our hair is selected to hold up over time — through normal wear, washing, and styling — so you can maintain the look and feel with consistent care. Results vary based on installation method and maintenance habits.

Do you offer glueless wigs?

Many of our units are glueless and beginner-friendly. Product details will indicate whether a unit is glueless, has adjustable features, or requires adhesive.

Ordering and Shipping

How long does shipping take?

Processing times vary based on the product purchased. In-stock wigs and bundles typically process within 1 to 3 business days. Preorders and made-to-order units require additional processing time before shipping.

Do you ship internationally?

Yes. We ship domestically and to select international destinations. Delivery times vary based on location and customs processing.

Can I change my order after placing it?

Orders are processed quickly and changes may not always be possible. Please submit a contact request as soon as possible if you need assistance.

Do you offer local pickup?

Local pickup may be available for select items. If local pickup is offered, it will be clearly noted at checkout or communicated during purchase. For safety and accuracy, all payments must be completed through the official checkout link.

Returns and Quality

Do you accept returns or exchanges?

Due to hygiene and quality standards, all wigs and bundles are final sale. Please refer to our Return Policy for full details.

What if my item arrives damaged or incorrect?

If your item arrives damaged or incorrect, please submit a contact request within 48 hours of delivery and include your order number and clear photos for review. If approved, we will assist with a replacement or resolution based on the issue.

Products and Care

How long should I wear each install?

For best results, we recommend wearing each install for up to 3 weeks before removal, cleansing, and reinstalling. Proper maintenance between installs helps preserve the condition, softness, and longevity of the hair.

Can I reuse the bundles for multiple installs?

Yes. With proper care and maintenance, many customers reuse their bundles for multiple installs. Longevity depends on installation method, wear time, product use, and overall handling.

How should I care for my wig or bundles?

Wash before install for best results, use moisturizing products, detangle gently from ends to roots, and use heat protectant when applying heat. Store hair in a satin bag or box when not in use.

What size are your wigs?

Our standard wigs are created in an average cap size with a circumference of approximately 22 inches. Adjustable straps and combs may be included depending on the unit. Please refer to the product description for cap details.

Can the hair be colored or heat styled?

Yes. Our human hair units can be colored and heat styled. Professional services are recommended for best results, especially for lifting or bleaching.