Frequently Asked Questions (FAQs)
Frequently Asked Questions
General
What is Posh Trio Beauty?
Posh Trio Beauty is a hair and beauty brand offering beginner-friendly glueless wigs, handmade press-on nails, and everyday beauty essentials designed for easy soft glam routines.
What products do you sell?
We currently offer ready-to-wear glueless wigs, handmade press-on nails, lip gloss, lip oil, lip liner, and lip scrub.
Are your products beginner friendly?
Yes. Our products are selected with easy routines in mind. Our wigs are made to be glueless and ready to wear, while our press-on nails and lip essentials are designed to help you complete your look without a complicated beauty routine.
Wigs
Are your wigs human hair?
Please review each wig product description for specific hair details. Product descriptions will list the wig style, texture, lace type, and any important details you need before purchasing.
Are the wigs glueless?
Yes. Our wigs are designed to be beginner friendly and glueless for easier everyday wear. Some customers may still choose to use additional styling products for extra hold depending on their preference.
Do your wigs come ready to wear?
Our wigs are designed to be ready to wear with minimal styling. Details may vary by unit, so please review the individual product description before ordering.
What size are your wigs?
Most wigs are made with an average cap size of approximately 22 inches. Adjustable features may vary by unit, so please review each product description before purchasing.
Can the wigs be heat styled?
Heat styling depends on the specific wig. Please review the product description for care and styling details. When using heat, we recommend using a heat protectant and keeping the temperature as low as possible.
Press-On Nails
Are your press-on nails handmade?
Yes. Each press-on nail set is handmade, which means small variations may occur. These slight differences are part of the handmade process and make each set unique.
What sizes do your press-on nails come in?
Our handmade press-on nails are available in XS, S, M, and L. Please review the sizing options carefully before ordering to help choose the best fit.
What if I choose the wrong nail size?
Because press-on nails are handmade and made according to the size selected at checkout, we are unable to accept returns or exchanges for incorrect sizing. Please double-check your sizing before placing your order.
Are press-on nails reusable?
Press-on nails may be reusable with gentle removal and proper care. Reuse depends on your application method, glue type, removal process, and how the nails are handled during wear.
What comes with each press-on nail set?
Each handmade press-on nail set includes 10 nails. Please review the individual product description for any additional details included with that specific set.
How long do handmade press-on nails take to process?
Please allow 10–14 business days for handmade press-on nail orders to be made and processed before shipment. This does not include weekends, holidays, or carrier shipping time.
Beauty Essentials
What beauty essentials do you offer?
Our beauty essentials currently include lip gloss, lip oil, lip liner, and lip scrub. These products are designed to help complete your everyday soft glam routine.
Are lip products final sale?
Yes. For hygiene reasons, all lip gloss, lip oil, lip liner, lip scrub, and beauty products are final sale and cannot be returned or exchanged.
How should I store my lip products?
Store lip products in a cool, dry place away from direct sunlight and extreme heat. Always keep caps closed tightly when not in use.
Ordering & Shipping
How long does processing take?
Processing times vary by product. Handmade press-on nails require 10–14 business days to be made and processed before shipment. Wigs and beauty essentials typically require 5–7 business days for processing and shipping updates.
How long does shipping take?
Once your order has shipped, delivery time depends on the carrier and destination. Shipping time is separate from processing time.
Can I change my order after placing it?
Orders are processed as quickly as possible, so changes may not always be available. Please contact us as soon as possible with your order number if you need assistance.
Do you offer local pickup?
Local pickup may be available for select orders if shown at checkout. All payments must be completed through the official website for safety and order accuracy.
Returns & Order Issues
Do you accept returns or exchanges?
Due to the hygienic nature of hair, handmade press-on nails, and beauty products, all wigs, press-on nails, lip products, and beauty essentials are final sale.
What if my item arrives damaged or incorrect?
Please contact us within 48 hours of delivery with your order number and clear photos of the issue. Approved order issues may be eligible for replacement, exchange, or store credit at our discretion.
What if my package is lost or delayed?
Once an order has been shipped, carrier delays are outside of our control. Please use your tracking information for updates. If your package appears lost, contact the carrier first, then contact us with your order number so we can assist where possible.
For additional assistance, please submit an inquiry through our Contact page.